Welcome to CLOUDREST (“we,” “our,” or “us”). At CLOUDREST, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit inquiries, request quotations, download catalogs, or communicate with us. By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
CLOUDREST is a professional manufacturer of compressed mattresses and sofas, providing OEM and ODM solutions for global brands, wholesalers, distributors, retailers, hospitality projects, and e-commerce businesses.
2. Information We Collect
We may collect information that you voluntarily provide to us, including:
Contact Information
Business Information
Communication Information
Information submitted through:
3. Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies and analytics technologies. This may include:
4. How We Use Your Information
We use collected information to:
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- Respond to inquiries and quotation requests
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- Provide product catalogs and technical information
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- Improve website functionality and user experience
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- Conduct business communications
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- Send marketing communications where permitted
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- Analyze website performance and visitor behavior
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- Prevent fraud and unauthorized activity
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. Cookies may be used for:
You may disable cookies through your browser settings. However, some website functions may not operate properly if cookies are disabled.
6. Google Analytics
We may use Google Analytics to understand how visitors interact with our website. Google Analytics may collect information such as:
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- Geographic location (approximate)
This information helps us improve our website and customer experience.
7. Marketing and Advertising
We may use advertising and analytics tools including:
These tools help us understand website performance and improve marketing effectiveness. No sensitive personal information is collected for advertising purposes.
8. Email Communications
If you voluntarily provide your email address, we may contact you regarding:
You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in our communications.
9. Sharing of Information
We do not sell, rent, or trade your personal information. We may share information with trusted service providers when necessary to operate our business, including:
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- Website Hosting Providers
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- Logistics or Shipping Partners
These providers are only permitted to use information as necessary to perform services on our behalf.
10. International Data Transfers
As an international business serving customers worldwide, information submitted through our website may be processed or stored in countries outside your own jurisdiction. We take reasonable measures to protect personal information during such transfers.
11. Data Security
We implement reasonable technical and organizational safeguards designed to protect personal information against:
While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
12. Data Retention
We retain personal information only as long as necessary to:
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- Provide requested services
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- Fulfill legal obligations
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- Maintain business records
When information is no longer required, it will be securely deleted or anonymized.
13. Your Rights
Depending on your location and applicable laws, you may have rights including:
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- Access your personal information
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- Correct inaccurate information
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- Request deletion of information
To exercise these rights, please contact us using the information provided in this Privacy Policy.
14. GDPR Rights for European Visitors
If you are located in the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR). These rights may include:
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- Right to Restrict Processing
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- Right to Data Portability
Requests may be submitted through our contact information.
15. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.
16. Children’s Privacy
Our website and services are intended for business users and adults. We do not knowingly collect personal information from individuals under the age of 16.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page together with the updated revision date. Continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.
18. Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us.
CLOUDREST Email:
[email protected] Website:
www.cldrest.com
