Welcome to CLOUDREST. These Terms & Conditions (“Terms”) govern your access to and use of our website and services.
By accessing this website, requesting quotations, downloading catalogs, submitting inquiries, requesting samples, or engaging in business discussions with CLOUDREST, you agree to comply with these Terms.
If you do not agree with any part of these Terms, please discontinue use of our website and services.
1. About CLOUDREST
CLOUDREST is a professional manufacturer of mattresses and sofas, specializing in compressed mattress solutions, OEM manufacturing, ODM development, and customized furniture products for global business customers.
Our website is intended primarily for business-to-business (B2B) users, including but not limited to:
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Distributors
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Wholesalers
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Retailers
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Furniture Stores
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Hospitality Buyers
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Project Contractors
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E-commerce Sellers
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Private Label Brands
2. Website Use
You may use this website for lawful business purposes only.
You agree not to:
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Use the website for unlawful activities
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Attempt unauthorized access to systems or data
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Introduce malicious software or harmful code
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Interfere with website operation or security
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Copy, scrape, or reproduce content without authorization
We reserve the right to restrict or terminate access to any user who violates these Terms.
3. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images, dimensions, and technical information are accurate.
However:
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Product images are for reference purposes only
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Colors may vary depending on display settings
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Specifications may be updated without notice
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Custom products may differ from standard samples
Nothing on this website constitutes a legally binding product offer.
4. Quotations and Pricing
All quotations provided by CLOUDREST are subject to:
Unless otherwise stated in writing:
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Quotations are non-binding
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Prices may change without prior notice
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Final pricing is confirmed only upon order acceptance
5. OEM and ODM Services
CLOUDREST provides OEM and ODM manufacturing services based on customer requirements.
Customers are responsible for ensuring that:
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Submitted designs are legally owned or authorized
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Trademarks and logos do not infringe third-party rights
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Product specifications comply with local regulations
CLOUDREST shall not be liable for intellectual property disputes arising from customer-supplied materials or designs.
6. Samples and Prototype Development
Sample products may be provided for evaluation purposes.
Unless otherwise agreed:
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Sample fees may apply
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Shipping costs are the responsibility of the customer
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Sample lead times are estimates only
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Samples may differ slightly from final mass production products
Sample approval does not guarantee identical performance under all production conditions.
7. Minimum Order Quantity (MOQ)
Minimum order quantities may vary depending on:
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Product type
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Material requirements
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Packaging specifications
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Customization complexity
Published MOQ information is for reference only and may be adjusted based on project requirements.
8. Production Lead Times
Estimated production lead times are provided based on current production schedules.
Actual lead times may be affected by:
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Material availability
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Production capacity
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Public holidays
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Shipping schedules
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Force majeure events
Lead times are estimates and do not constitute guaranteed delivery commitments unless confirmed in writing.
9. Shipping and Logistics
CLOUDREST may assist customers with logistics coordination and shipping arrangements.
Unless otherwise agreed:
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Delivery schedules are estimated
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Shipping carriers operate independently
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Customs clearance is the responsibility of the importer
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Import duties, taxes, and local fees are the responsibility of the customer
Risk transfers according to the agreed Incoterms stated in the sales contract or invoice.
10. Inspection and Acceptance
Customers are encouraged to inspect products upon receipt.
Any claims relating to:
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Quantity shortages
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Visible damage
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Manufacturing defects
should be reported within seven (7) business days after delivery.
Failure to notify CLOUDREST within this period may be deemed acceptance of the goods.
11. Payment Terms
Payment terms are determined on a case-by-case basis and may vary depending on:
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Order value
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Customer history
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Product type
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Project requirements
Accepted payment methods and schedules will be specified in quotations, invoices, or sales agreements.
12. Intellectual Property
All content on this website, including:
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Text
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Images
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Graphics
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Product information
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Layouts
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Logos
is the property of CLOUDREST or its licensors and is protected by applicable intellectual property laws.
No content may be reproduced, distributed, or used without prior written permission.
13. Limitation of Liability
To the maximum extent permitted by law, CLOUDREST shall not be liable for:
arising from the use of this website or our products and services.
14. No Warranty of Business Results
While CLOUDREST strives to provide quality manufacturing services and products, we do not guarantee:
Business results depend on numerous factors beyond our control.
15. Force Majeure
CLOUDREST shall not be liable for delays or failures caused by circumstances beyond reasonable control, including but not limited to:
Affected obligations shall be suspended for the duration of the force majeure event.
16. Third-Party Links
This website may contain links to external websites.
CLOUDREST is not responsible for:
Users access third-party websites at their own risk.
17. Privacy
Your use of this website is also governed by our Privacy Policy.
By using our website, you acknowledge that personal information may be collected and processed in accordance with our Privacy Policy.
18. Modifications to These Terms
We reserve the right to update these Terms at any time.
Changes become effective immediately upon publication on this page.
Continued use of the website constitutes acceptance of the revised Terms.
19. Governing Law
These Terms shall be governed and interpreted in accordance with applicable laws governing the jurisdiction in which CLOUDREST operates, unless otherwise agreed in writing between the parties.
20. Contact Information
For questions regarding these Terms & Conditions, please contact:
CLOUDREST
Email:[email protected]
Website: cldrest.com